The do's & don't of Email

• think before you send
• email is a form of communication so observe proper etiquette and protocol
  
• observe proper tenor when writing email, because it can be misinterpreted
  
• always add words that convey friendliness and courtesy
  
• email is a business medium and should fit within the rules of business communication
• its appropriate to be polite when writing email
• do not start your email with "hi guys" unless you know the person really well
• its a big no-no to send unpleasant and unnecessary emails your colleagues and clients or to even familiar contacts - its harassment.
• its unforgivable blunder to send chain emails at work, its a waste of time and unprofessional
  
• always bear in mind that sending an email is final and cant be brought back
  
• read and re-read and pause before sending email even if it is slightly controversial or confrontational
• when in anger, remember the " six-hour rule" when writing an angry email, wait six hours then re-read, revise and then send.
• spelling and grammar count when writing email
• always careful of your email content, staying within the law is vital